Terms of service.
ROAP Coaching is an independent company providing online products for those seeking climbing advice.
By purchasing a product, you the buyer, accepts that there are risks involved due to our sport and ROAP Coaching is not liable for those risks. This involves a risk of injury and even death.
Training for climbing can be very intense. There are so many variables that can affect the quality of your training and the risk of injury: dehydration, nutrition, alcohol consumption, sleep, recovery, your warm-up, straying from your plan and even the setting of your gym. By purchasing a ROAP Coaching plan, you accept these risks and acknowledge that ROAP Coaching is not liable for any injury that you may suffer.
ROAP Coaching acknowledges the above statements too and will never leave you without help. IF you suffer an injury, we will endeavor to help you recover as quickly as possible - using our own extensive knowledge, but also leaning on our network of medical professionals that will be in a better place to serve you.
ROAP Coaching has a no refund policy.
Our personalized programs are in place that if you suffer an injury or get ill or go on a trip, you can speak to the team so that they can help you. There are circumstances where you will continue to pay for your product and can pause the plan so you can travel, recover etc. You will always receive the entirety of your plan.
If you are not happy with your personalized plan, speak to the team. They are there to address these issues and make the plan the best fit for you.
All plans are in English. Please contact the team if English is your second language and you feel you may not fully understand the communication.
By purchasing a personalized plan, you the buyer, acknowledge that much of your “free-time” for climbing will be taken away. These plans are created to maximize your performance.
For all pre-written plans, including the strength and conditioning interactive PDF, ROAP Coaching accept no refunds. By purchasing a pre-written product, you acknowledge that this is not a personalized plan. It was not written for you as an individual, but for the masses. Expect to see less personal gains as a result.
Due to the pre-written plans being a PDF, we cannot accept returns as you will have received the plan as described.
Ultimately, ROAP Coaching are here to help you become a better climber. We want you to succeed and achieve your goals.
All the best ROAP.